Terms and Conditions of Entry

BOOKING CONDITIONS  

  1. All participants enter the event entirely at their own risk. The organisers shall not be liable for any injury or loss that participants suffer as a result of taking part in the event
  2. Personal liability, medical, belongings/equipment or personal accident insurance is NOT provided by Big Cow Sports.
  3. If at any time it is discovered that any Participant should have been ineligible to participate in the event (or if participation in the event should have been refused for any reason whatsoever), the organisers reserve the right to disqualify from/refuse entry to such participant to the event.
  4. By taking part in the event, you confirm that you are happy for your name, age category, gender and club/membership to be visible as part of our results. If you wish to be anonymous please use the privacy settings on your Results Base profile. 
  5. By taking part in the event, you confirm that you are happy for any footage or photographs taken during your participation in the event to be used by Big Cow Sports, to publicise the event in the future.
  6. If your personal details (address, email, contact number etc) change after you have submitted your entry, you must update them on Results Base. All personal information will be held per GDPR regulations.
  7. There will be no water stations around the course. Water will be provided for participants at the Finish Line only.
  8. All participants are expected to respect the land on which the event is being held.
  9. During the event, you must fully comply with the instructions of the organisers, safety teams, emergency services and marshals.

COVID-19 BOOKING CONDITIONS

You must not attend the race under any circumstances if you are displaying, have displayed in the last 14 days, or have been in contact with anyone displaying COVID-19 symptoms as highlighted on the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/

By attending the race, you are declaring:

  1. that you are free from COVID-19 and the symptoms listed on the NHS website
  2. that you have been free from COVID-19 and COVID-19 symptoms for 10 days prior to the event date
  3. that you have not been in contact with any person who has COVID-19 or who has been displaying any of the symptoms in the 10 days prior to the event dates
  4. that you are not currently living in an area of local lockdown in the Governments new tiered system. If your city does go into local lockdown after entering, you MUST get in touch and inform us. 

REFUNDS

  1. If the event is cancelled due to COVID-19 regulations, participants will have the option of a deferral or a voucher code up to the amount of the entry ticket. A refund minus the booking fee will be offered if no events related merchandise have been purchased (eg. T-shirts and medals).
  2. In any other circumstance a refund will not be offered.  As an organiser we start to incur costs for the event from the moment the dates are booked. As the event draws closer, ever-increasing costs are incurred to the point where we cannot recover any of them, regardless of whether you race.
  3. Event withdrawals and applications for transfers will be accepted via email or post only. Telephone notice of cancellation or transfer will NOT be accepted.

CHANGE OF EVENT 

  1. The organisers reserve the right to alter the race format, eg. to duathlon or aquathlon if the weather, route, or other issue makes it necessary. No refunds will be given. 
  2. The organisers reserve the right to change the date of the event. In the event of such a change, and if the participant is unable to attend on the revised date, they have 14 days to inform the organisers in writing from when the date change is announced, to receive a voucher up to the amount of their entry which can be used to purchase any Big Cow Sports event.
  3. The organisers reserve the right to alter the start time of the event. In the event of such a change, the participant will be notified of the revised start time with as much notice as reasonably practicable. No refund, in full or in part, shall be made in this circumstance.

CANCELLATION OF EVENT

  1. Refunds will not be payable if we are forced to cancel, or in any way change the event due to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, pandemics or epidemics or other circumstances amounting to force majeure.
  2. In the unlikely event of the cancellation/postponement of sporting events for whatever reason, Big Cow Sports cannot be held responsible in any way for any monetary loss, inconvenience, or any other circumstances outside of our control; the participant will not be entitled to any refund of the registration fee or any compensation of other losses, such as travelling or accommodation expenses.

TRANSFER POLICY

  1. If you wish to transfer your place to another person this should be completed using the online transfer process at least 30 days prior to the date of the event.
  2. For transfers within 30 days the new athlete must visit the registration desk at the event to register their details, this will be subject to a £5 admin charge.
  3. Any athletes found to be running with a race number in another persons’ name or participating without a valid entry will be disqualified and may be blocked from entering any future events, this is in accordance with UKA guidelines.
  4. For any transfers made within 30 days of the event date, the race pack and runners materials (such as race number) will use the original runner’s name.

DEFERRAL POLICY

  1. Requests to defer your entry to the same event in the following year must be submitted via e-mail at least working 30 days before the date of the event. We reserve the right to refuse deferral of your entry at any point.
  2. A place which has been deferred once may not be deferred again.  
  3. Close to next year’s event an email will be sent out containing a link to re-register for the event of which a £5 fee will apply. 

MEDIA AND PHOTOGRAPHY

  1. I understand that I may be photographed and/or videoed while taking part in this event and that my image may appear in an event gallery or subsequent promotional material.
  2. By taking part in the event, you confirm that you are happy for any footage or photographs taken during your participation in the event to be used by Big Cow Sports, to publicise the event in the future.

Virtual Terms and Conditions

Big Cow Sports in these terms and conditions are called the “Event Organisers ”

These terms and conditions apply to all participants who register to take part in an event organised by Big Cow Sports. In these terms and conditions participants will also be referred to as “you”

1 By registering in the event you are agreeing to be bound by these terms and conditions.

2 COVID-19 – Entrants must ensure that they adhere to current UK Government COVID-19 guidelines whilst taking part in this virtual event, This includes, but is not limited to main social distancing, hand washing, not meeting up with persons outside of your designated social bubble and not gathering in large groups. The company cannot be held liable in the event of an entrant or persons known to the entrant contracting COVID-19 in association with this event.

3 Participants with a high temperature or any COVID-19 symptoms should not take part in the event. Entrants have a responsibility to ensure they are fit enough to complete the event safely and without jeopardising their health or the health of others.

4 Children must be accompanied by an adult at all times.

5 You are responsible for reading the details and description regarding the event contained on the website and any other information that may be sent to you by the Event Organiser and agree that you clearly understand what ability is required and what is entailed in participating in the event

6 The registration fee must be paid at the time of registration. Big Cow Sports have a no refund policy.

7 All entries are non transferable between individuals unless specifically agreed with Big Cow Sports.

8 If any details provided by you on your registration form change you must notify Big Cow Sports immediately by emailing info@big-cow.com

9 The Event Organisers reserve the right to cancel your participation in the event if any information provided by you is found to be inaccurate in any way.

10 You are responsible for ensuring that you have taken your own medical advice, and that you are medically fit and healthy and have undertaken appropriate training and preparation to participate in this event.

11 You are responsible for taking out suitable personal insurance cover for your participation in the event.

12 You agree that you participate in the event at your own risk, and accept that the Event Organisers cannot be liable to the fullest extent permitted by law, for any personal injury sustained by you in any way or loss or damage to any personal property as a result of your participation in the event/p>

13 You must abide by any rules or regulations of the event that may be notified to you by the Event Organisers or the venue owners at any point leading up to or at the event

14 You must show respect and courtesy towards other park users

15 You agree to photographs and video being taken at the event and that any images of you may be used by the Event Organisers in any media regarding the event and to market and advertise the event or any other similar events

16 Entrants are responsible for uploading their own results.

17 Any entrant deemed to be uploading false times or information will have their times deleted and will be removed from the event listings.

18 For the Ultra MK, entry into the Challenge is completely free for charity places, although if you choose a charity place, you are committing to raising £250 (Individuals) or £1000 (Relay Team) for the British Red Cross. If you do not reach the fundraising target, you will be required to pay the outstanding amount of the £25 registration fee (Individual) or £100 (Relay Teams), of which 10% will be donated to the British Red Cross.  Once you have entered the event, the British Red Cross will contact you to set up your fundraising page. 

19 The British Red Cross will receive the contact information of all fundraising entries so that they may get in touch about fundraising.

If you need assistance in reading and understanding these terms and conditions please contact a member of the events team at info@big-cow.com

Shop Terms and Conditions

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. 

APPLICATION

These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are Big Cow Sports Ltd a company registered in England and Wales under number 08380733 whose registered office is at 15 Towcester Road, Old Stratford, Buckinghamshire, MK19 6AN and whose trading address is Unit 11 Broughton Grounds Business Park, Broughton Grounds Lane, Buckinghamshire, MK16 0HZ  with email address info@big-cow.com;  (the Supplier or us or we).

These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions.  By ordering any of the Services, you agree to be bound by these Terms and Conditions.  You can only purchase the Goods from the Website if you are eligible to enter a contract and are at least 18 years old.

INTERPRETATION

  • Consumer means an individual acting for purposes that are wholly or mainly outside his or her trade, business, craft, or profession.
  • Contract means the legally binding agreement between you and us for the supply of the Goods.
  • Delivery Location means the Supplier’s premises or other location where the Goods are to be supplied, as set out in the Order.
  • Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored.
  • Goods means the goods advertised on the Website that we supply to you of the number and description as set out in the Order.
  • Order means the Customer’s order for the Goods from the Supplier as submitted following the step-by-step process set out on the Website.
  • Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website.
  • Website means our website www.bigcowsports.com on which the Goods are advertised.

GOODS

  • The description of the Goods is as set out on the Website, catalogues, brochures, or other forms of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.
  • In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
  • All Goods which appear on the Website are subject to availability.
  • We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

PERSONAL INFORMATION

  • We retain and use all information strictly under the Privacy Policy.
  • We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

BASIS OF SALE

  • The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.
  • The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.
  • A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order, you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract.
  • Any quotation is valid for a maximum period of 1 day from its date unless we expressly withdraw it at an earlier time.
  • No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.
  • We intend that these Terms and Conditions apply only to a Contract entered by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.

PRICE AND PAYMENT

  • The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price as we may agree in writing.
  • Prices and charges include VAT at the rate applicable at the time of the Order.
  • You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods.

DELIVERY

  • We will deliver the Goods, to the Delivery Location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered.
  • In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if:
    • we have refused to deliver the Goods, or if delivery on time is essential considering all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential; or
    • after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.
  • If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract.
  • If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this.
  • If any Goods form a commercial unit (a unit is a commercial unit if the division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without also cancelling or rejecting the Order for the rest of them.
  • We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and Channels Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them.
  • You agree we may deliver the Goods in installments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.
  • If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them.
  • The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

RISK AND TITLE

  • Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.
  • You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them.

WITHDRAWAL, RETURNS, AND CANCELLATION

  • You can withdraw the Order by telling us before the Contract is made if you simply wish to change your mind and without giving us a reason, and without incurring any liability.
  • This is a distance contract (as defined below) which has the cancellation rights (Cancellation Rights) set out below. These Cancellation Rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances:
    • foodstuffs, beverages, or other goods intended for current consumption in the household and which are supplied on frequent and regular rounds to your residence or workplace.
    • goods that are made to your specifications or are clearly personalised.
    • goods which are liable to deteriorate or expire rapidly.
  • Also, the Cancellation Rights for a Contract cease to be available in the following circumstances:
    • in the case of any sales contract, if the goods become mixed inseparably (according to their nature) with other items after delivery.

RIGHT TO CANCEL

  • Subject as stated in these Terms and Conditions, you can cancel this contract within 14 days without giving any reason.
  • The cancellation period will expire after 14 days from the day on which you acquire, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the Goods. In a contract for the supply of goods over time (ie subscriptions), the right to cancel will be 14 days after the first delivery.
  • To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting out your decision (eg a letter sent by post or email). You can use the attached model cancellation form, but it is not obligatory. In any event, you must be able to show clear evidence of when the cancellation was made, so you may decide to use the model cancellation form.
  • You can also electronically fill in and submit the model cancellation form or any other clear statement of the Customer’s decision to cancel the Contract on our website www.bigcowsports.com If you use this option, we will communicate to you an acknowledgment of receipt of such a cancellation in a Durable Medium (eg by email) without delay.
  • To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

EFFECTS OF CANCELLATION IN THE CANCELLATION PERIOD

  • Except as set out below, if you cancel this Contract, we will reimburse you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

DEDUCTION OF GOODS SUPPLIED

  • We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (ie handling the Goods beyond what is necessary to establish the nature, characteristics, and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss.

TIMING OF REIMBURSEMENT

  • If we have not offered to collect the Goods, we will make the reimbursement without undue delay, and not later than:
    • 14 days after the day we receive back from you any Goods supplied, or
    • (if earlier) 14 days after the day you provide evidence that you have sent back the Goods.
    • If we have offered to collect the Goods or if no Goods were supplied, we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Contract.
  • We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees because of the reimbursement.

RETURNING GOODS

  • If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods or hand them over to us at Unit 11 Broughton Grounds Business Park, Broughton Grounds Lane, Buckinghamshire, MK16 0HZ  without delay and in any event not later than 14 days from the day on which you communicate to us your cancellation of this Contract. The deadline is met if you send back the Goods before the period of 14 days has expired. You agree that you will have to bear the cost of returning the Goods.
  • For the purposes of these Cancellation Rights, these words have the following meanings:
    • distance contract means a contract concluded between a trader and a consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded.
    • sales contract means a contract under which a trader transfers or agrees to transfer the ownership of goods to a consumer and the consumer pays or agrees to pay the price, including any contract that has both goods and services as its object.

CONFORMITY

  • We have a legal duty to supply the Goods in conformity with the Contract and will not have conformed if it does not meet the following obligation.
  • Upon delivery, the Goods will:
    • be of satisfactory quality.
    • be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and
    • conform to their description.
  • It is not a failure to conform if the failure has its origin in your materials.

SUCCESSORS AND OUR SUB-CONTRACTORS

  • Either party can transfer the benefit of this Contract to someone else and will remain liable to the other for its obligations under the Contract. The Supplier will be liable for the acts of any sub-contractors who it chooses to help perform its duties.

CIRCUMSTANCES BEYOND CONTROL OF EITHER PARTY

  • In the event of any failure by a party because of something beyond its reasonable control:
  • the party will advise the other party as soon as reasonably practicable; and
  • the party’s obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer’s above rights relating to delivery and any right to cancel, below.

PRIVACY

  • Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation about your personal information.
  • These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy and cookies policy.
  • For the purposes of these Terms and Conditions:
    • ‘Data Protection Laws’ means any applicable law relating to the processing of Personal Data, including, but not limited to the GDPR.
    • ‘GDPR’ means the UK General Data Protection Regulation.
    • ‘Data Controller’, ‘Personal Data’ and ‘Processing’ shall have the same meaning as in the GDPR.
  • We are a Data Controller of the Personal Data we Process in providing Goods to you.
  • Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data while providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:
    • before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected.
    • we will only Process Personal Data for the purposes identified.
    • we will respect your rights in relation to your Personal Data, and
    • we will implement technical and organisational measures to ensure your Personal Data is secure.

For any enquiries or complaints regarding data privacy, you can e-mail: info@big-cow.com.

EXCLUDING LIABILITY 

  • The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) for death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. Subject to this, the Supplier is not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to the Customer’s business, trade, craft or profession which would not be suffered by a Consumer – because the Supplier believes the Customer is not buying the Goods wholly or mainly for its business, trade, craft or profession.
  • Governing law, jurisdiction, and complaints
  • The Contract (including any non-contractual matters) is governed by the law of England and Wales.
  • Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.
  • We try to avoid any dispute, so we deal with complaints in the following way: If you are unhappy with your product please email us at info@big-cow.com.

MODEL CANCELLATION FORM

To Big Cow Sports
    
  Unit 11 Broughton Grounds Business Park 
   Broughton Grounds Lane 
   Buckinghamshire 
  MK16 0HZ 
           
  Email address: info@big-cow.com 
     
  I/We[*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*] [for the supply of the following service [*], Ordered on [*]/received on [*]______________________(date received) 
  
  
  Name of consumer(s): 
  

  
  Address of consumer(s): 
  
 

Signature of consumer(s) (only if this form is notified on paper)

Date

 [*] Delete as appropriate.